When John and I started up our company there were several resources and tools that helped us through the entire process. One of those resources was Small Business BC online and in Waterfront Station. We got forms, advice, and flipped through micro-fiche listings of business names before we settled on sixty4media.

Next month Small Business BC is hosting the Successful You Business Awards and we’ve been invited to check it out.

The event will announce the winners of the Successful You Awards and provide a unique opportunity for aspiring entrepreneurs and the media to network with over 350 local business professionals and successful small businesses. Keynote speakers, Larry Finnson and Chris Emery, founders of Clodhoppers Candy, will share their success story of making Grandma’s candy recipe into a recognizable worldwide brand. [Small Business BC]

Where Birks Flagship Store, 698 Hastings Street
When Thursday June 10th from 5:00pm – 8:00pm

If you’re a small business and aren’t familiar with the services offered by Small Business BC I highly recommend checking them out or at least coming by the event. Tickets for the awards event are currently on sale starting at $36 (early bird) and $60 (then $70 at the door).

Expanding on my Twitter for Business post from last fall, I was giving the opportunity to speak for the IABC’s local chapter this afternoon. It was great to meet so many professionals who have their company’s best-interest in mind, including many who are on Twitter but are still unsure who to use it. My talk was a general overview of this tool and how you can get your company started — using Twitter for communications, networking, customer service, and even support.

There’s much more to be said but I feel this is a good starting point for a business – find the tools, create a complete profile, update, engage, take conversions offline, and be part of the discussion about your company or product that is more than likely already taking place online.

There were many questions at today’s talk and should you have any regarding this online version, please feel free to leave a comment.

As a blogger (on my personal site) who is sometimes approached by other businesses, PR firms or marketers, the one thing that makes me click “delete” on an email almost instantly is the opening phrase, “Dear Sir or Madam”. Aside from using the correct pronouns you don’t want to sound like a press release, a robot or a faceless entity when dealing with bloggers and the same goes for running your own business blog.

Last April I attended Open Web Vancouver and sat in on two amazing keynotes, one of which was by Tim Bray. I have since used some of his quotes in presentations and have seen his sentiments echoed across the social media sphere since they are simple, accurate, and they make the most sense.

On the topic of writing your content, here are a few suggestions:

Be human: Don’t have an eleven step editorial process ie. if you’ve ever been in an organization that needs to put out a press release. You may have experienced that it could take 2 weeks for 2 page release and “then you end up with something no human being would have ever written…. or now would want to read.”[From Miss604 Live Blog]

Think about the text you put on your site. Write long, then cut short. If you have 100 words you can fit into a screen without scrolling, write 150. Then, slash back to 75 and see if you’ve got the right message. “Say what you have to say with the fewest possible words.” [Crawford Kilian at the IMC]

Aside from writing in a readable and comfortable tone for your audience you also need to put a face to your blog. This doesn’t mean hundreds of self portraits from your webcam, it just means that people, clients, and customers respond better to names. “Admin” or “Company Name” as an author on your site may not be as well received as “Betty”, “Jim”, or “Sue from Marketing”.

Example: Carnival Cruise Lines

The final tip is to not dupe your audience. If you are an official blog of ABC Company, please state that in your sidebar or on your about page ie. “This is the official blog of ABC Company”. That way it lets readers know you are a reliable resource, and you are accountable for your content. Disclosure is everything.

For many reasons, some companies may be apprehensive about sharing too much or being too transparent in the online realm and that is a valid concern. However, having a reliable, strong, and open community within your business blogging space can still be achieved if you are calm and professional. Write in a readable tone, disclose your objectives, address readers as people (have authors that are “real” people), and start conversations with your audience.

Most importantly, read other blogs (especially if they are in the same industry as you). You can see what others are doing right, have discussions, and make real and lasting connections.